Accessible for every
valued person

There is support available for people of different backgrounds and situations, including:

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• Aboriginal and Torres Strait Islander people (see below 5.)

• People from culturally and linguistically diverse (CALD) backgrounds

• People living in rural and remote Australia

• Older people with disabilities

• Older people of diverse sexual orientation and gender identity, including LGBTI

• Care Leavers including Forgotten Australians, Former Child Migrants, and the Stolen Generations

• Veterans, war widows and widowers

• People who are financially disadvantaged

• Older people who are homeless or facing homelessness

People who have difficulty speaking or understanding English can contact us through the Translating and Interpreting Service (TIS National), for the cost of a local call:

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1. Call TIS National on 131 450

2. Tell the operator the language you speak

3. Ask the interpreter to call WITH YOU CARE on 0433 365 113.

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You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call us for you and interpret your conversation.

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You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

People who are deaf, deafblind, or hard of hearing –

can access up to 40 hours of free interpreting services, each year, through Auslan Connections. 

 

To make a booking, call 07 3892 8552 or

email interpreter.bookings@deafservices.org.au well in advance to ensure that an interpreter is available.

People who have a hearing or speech impairment can contact WYC  through the National Relay Service in three easy steps:

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1. Visit the National Relay Service website

2. Select your preferred NRS access point

3. Provide the our contact number 0433 365 113

​​A cultural support plan is an individualised plan that aims to develop or maintain children’s cultural identity through connection to family, community and culture, while they are in care. Cultural support plans help to ensure that planning and decision-making are culturally appropriate and in the best interests of the child.

 

Cultural support worker is available at;

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• Aboriginal and Torres Strait Islander people

     The Victorian Aboriginal Child Care Agency

        https://www.vacca.org/page/services/children-and-families/children-in-care/cultural-support

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